EQ6 FAQ

I don't have the right computer system right now, but will have XP in a few months. Can I buy the upgrade now and install it later?

Yes, you can install EQ6 when you get your new computer.

When I install EQ6, will I be able to maintain and run both EQ5 and EQ6 on the same computer?

Yes. EQ5 will work independently of EQ6, and you can have both on the same computer.

If I get the EQ6 Upgrade, will I still get the EQ6 user manual?

Yes. The EQ6 Upgrade is identical to EQ6. The only difference is that the CD for the EQ6 Upgrade needs EQ5 to be currently installed on the computer on which you install EQ6.

If I still have EQ 4.1. Can I still upgrade to EQ5 or do I have to go all the way to EQ6?

If you are a registered EQ4.0 or EQ4.1 user, you can get an upgrade discount for EQ5 or for EQ6 direct from the manufacturer. Email us and we will give you the contact details.

I have EQ1, EQ2, or EQ3, can I get the EQ6 Upgrade or a discount?

No. We're sorry, but your software is 10-15 years old. You will need to get the complete EQ6 program at its full price.

Can I use the free, downloaded EQ5 palettes in EQ6? Will there be future Palettes of the Month?

Yes. You'll be able to quickly and easily import from your EQ5 palettes through the EQ6 Fabric Library. And yes, there will indeed be new free fabrics to download, and some free projects too coming up.

What will happen to my EQ5 projects if I open them in EQ6?

When you open an EQ5 (PJ5) file in EQ6, the file will be untitled. So your EQ5 file will remain in EQ5, untouched. You will also now have a copy of it in EQ6 and can work on it and save it in EQ6, which will make it an EQ6 file. You will then have two files: Your original PJ5 file and your new PJ6 file. Alternatively, from the EQ6 Library, you can import blocks, fabrics or layouts (unfilled blank layouts) from EQ4, EQ5 or EQ6 projects, and can import photos and embroidery from EQ5 or EQ6 projects. So it will be quick and easy to merge items from various projects as you work (something you can’t do in EQ5). If you want a completed quilt (filled with blocks, fabric etc.) you need to open the project file with FILE > Open, rather than importing from the Library.

Will all my other EQ Company software, like BlockBase, Dear Jane and the Classic Appliqué blocks link with EQ6?

Yes.

If I buy the EQ6 upgrade by mistake, and can’t install it because I don’t have EQ5, can I return it?

No. The EQ6 upgrade is not returnable. You can exchange your EQ6 Upgrade CD for the regular EQ6 CD and pay the price difference plus a small restocking fee via the manufacturer. Email us and we will give you the contact details.

I don’t have Windows XP, will EQ6 work on my computer?

No, EQ6 only runs on Windows XP and newer operating systems.

Frequently Asked Questions